Hi Mika ,
Check if you have read-write permissions on the below mentioned folders
- Utilities > Adobe application manager
- Utilities > Adobe creative cloud folder
- ~/library/Application Support/Adobe/OOBE
- /library/Application Support/Adobe/OOBE
Kindly contact our support team if it still persists, so that you can get quick help on this.
Link: Contact Customer Care
Thanks,
Atul Saini