I bought of DVD copy of Elements 12 in june and has been working perfectly until very recently. I use a wacom intuos pro (small) graphics tablet and have been using it perfectly with Elements 12 (and CS5) for the last 2 months, until I updated the driver for my tablet (both cord and wireless). Since updating the driver for the tablet, neither Elements 12 or CS5 will open. They launch and freeze on the startup image when it reached 'Initializing', everytime for the last week without fail.
I've done everything I can think of to fix this problem, from changing the permissions of the SLS Store and Adobe PCD folders, uninstalling and re-installing both soft-wares (which resulted in Elements 12 telling me it was only a trial version worth 30 days, and asking me to lisence the software when ever it successfully launched) and restoring the computer to an earlier date.
I've only been able to open the programmes when I didnt have my tablet plugged in, and then it would crash after a few minutes (or immediately when I plugged the tablet in). I've rebooted the tablet multiple times and have finally got it working properly, but Elements 12 and CS5 still refuse to launch.
I'm running on a 64 bit version of Windows 7, with 8 GB RAM and up to 3.1 GHz.
Please help!